This course is provided on a self study basis. No support is provided. A great way of learning at very affordable fees.
The aims of this course are to introduce students to the key principles of managing performance and how to handle employee relations in a professional and proactive manner.
ยท Understand how to set and monitor performance targets
ยท Describe employment contracts
ยท Equal opportunities legislation
ยท Practice and principles of managing discipline and dismissal
ยท Dealing with conduct related matters
ยท Deal with aggressive and assertive conduct
There are no previous skills or qualifications required to purchase this course.
This course consists of the following units:
ยท How to set a performance agreement
ยท How to set a performance plan
ยท How to monitor performance
ยท How to review job understanding
Contracts of employment:
ยท Basic principles of managing a contract
ยท Forming a contract
ยท Laws that effect contracts
ยท Benefits of forming contracts
ยท Managing equal opportunities
ยท The law and discrimination
ยท Equality of employment
ยท Managing a grievance
ยท Distinguish between conduct and capability
ยท Identify fair reasons for dismissal
ยท Following a logical process
ยท Categorising conduct issues
ยท Taking appropriate action
ยท Handling aggressive behaviour
ยท Taking responsibility for your own behaviour
ยท Recognising assertive, non assertive and aggressive behaviour
This course comes in its own A4 folder for easy transportation.