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FREQUENTLY ASKED QUESTIONS
What
if I can't find the course I want?
The UK Distance Learning College is constantly adding
new courses to its online catalogue and we are always
happy to get requests for courses not currently listed
- please send us an e mail or fill in the enquiry form
on the contact page and we will do our best to source
an appropriate course to meet your needs.
What
if I change my mind?
The UK Distance Learning College offers a 7 day money
back guarantee on courses as long as they are in pristine
condition so you have complete piece of mind to see
the course materials before you commit yourself financially.
You do however have to pay for the postage to return
the course to us.
How
does the tutor support work?
You will have a tutor assigned to you that you can send
your completed assignments to via freepost for marking
and assessment towards your qualification. Each assignment
will be assessed within 14 days. You will also be able
to e mail this tutor should you get stuck on a particular
part of the course. E mails can be sent at any time
and will be answered within 2 working days.
How
long do I have to finish the course?
One of the main benefits of this kind of learning is
that you can study at your own pace to fit around your
lifestyle therefore there is no time limit on any courses.
What
qualifications will I get?
The exact type will depend on the individual course,
but all completed courses provide you with an option
to achieve an industry recognised professional qualification.
In most cases an exam is not necessary and the qualification
is course work based.
What
if I don't live in the UK?
You can take part in courses from anywhere in the world
however the Freepost option is the not available and
all course work must be sent via e mail or posted at
your own cost.
Will I need any additional materials / software for
my course?
There is generally no need for any additional books
however for computer training courses you will need
to purchase the relevant software in advance of starting
the course.
Is
there a brochure of all the courses?
In order to keep our costs as competitive as possible
we do not provide written course details or catalogues.
All of the information is available on this website.
If you have specific queries about a course that is
not answered within the on line course details please
e mail us with your question.
What
are the postage costs & lead times?
Standard postage charges are £5.80 per course
and courses usually arrive within 2-5 working days.
Will the UK Distance Learning College Certificates &
Diplomas help me to find a job?
There is no doubt that someone with a industry recognised
certificate will stand out alongside other candidates
without any qualifications, not just in know-how but
also in their commitment to the subject / industry in
question. However there are many other factors that
employers take into account when recruiting so of course
there are no guarantees.
What
is Paypal?
Paypal is one of the most secure methods of online payment.
Using your credit card on the paypal website via the
link on our secure payment page you can pay for courses
within a matter of minutes and be completely reassured
that no one will be able to hack into your credit card
details.
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